EverHaven Privacy Policy

EverHaven LLC (“EverHaven,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and our services.


1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you contact us, complete a form, schedule a consultation, or request information, we may collect:

  • Name

  • Email address

  • Phone number

  • Address or general location

  • Information you voluntarily share about care needs or inquiries

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring website or source

This data is used to improve website performance and user experience.


2. How We Use Your Information

We use your information to:

  • Respond to inquiries and requests

  • Schedule consultations or assessments

  • Provide information about EverHaven services

  • Communicate with clients, families, and caregivers

  • Improve our website and services

  • Comply with legal, regulatory, and licensing requirements

We do not sell or rent personal information to third parties.


3. Health and Care-Related Information

EverHaven is a non-medical Personal Care Agency. Any care-related information you choose to share is used solely for:

  • Determining service fit and safety

  • Developing non-medical service plans

  • Communication and coordination of services

All information is handled with confidentiality and discretion.


4. How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Secure electronic systems

  • Restricted access to sensitive data

  • Confidentiality policies and staff training

  • Compliance with applicable Maine DHHS regulations

While no system can guarantee absolute security, we work diligently to protect your information.


5. Sharing of Information

We may share information only when necessary:

  • With trusted service providers who support our operations (such as scheduling or billing systems)

  • To comply with legal obligations or regulatory requirements

  • With your consent

We do not disclose personal information for marketing purposes outside of EverHaven.


6. Cookies and Website Tools

Our website may use cookies or similar technologies to enhance functionality and analyze site usage. You may adjust your browser settings to decline cookies if you prefer.


7. Your Choices and Rights

You may:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of information where appropriate

To make a request, please contact us using the information below.


8. Third-Party Links

Our website may contain links to external websites. EverHaven is not responsible for the privacy practices or content of those third-party sites.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

EverHaven LLC
Email: info@theeverhaven.com
Website: https://theeverhaven.com
Location: Bangor, Maine