Personal Support Specialist PSS

About EverHaven

EverHaven is a nurse-led, concierge, non-medical personal care agency serving seniors and adults with disabilities. We help families keep loved ones safe, calm, and dignified at home through dependable support, proactive communication, and consistent routines, including a dementia-informed approach.

If you want meaningful work, RN support, and a team that respects caregivers as professionals, you will fit well here.

What You’ll Do (Essential Duties and Responsibilities)

1) Activities of Daily Living (ADLs)

• Assist with bathing, dressing, toileting, grooming, and personal hygiene. 
• Provide toileting support and incontinent care as outlined in the service plan.
   

2) Instrumental ADLs (IADLs)

• Provide light housekeeping, laundry, simple meal preparation, and grocery shopping or errands as assigned.
• Provide medication reminders only.
  • No medication administration 
  • No dose preparation
     

3) Mobility and Transfers

• Safely transfer, reposition, and ambulate clients using proper body mechanics and approved assistive devices (gait belt, walker, wheelchair). 
• Support safe use of stairs, wheelchair mobility, and bed mobility per care plan and training.
   

4) Companionship and Social Support

• Offer conversation, emotional support, and appropriate social interaction. 
• Accompany clients on walks or to scheduled appointments as assigned. 
• Encourage meaningful activities and routines per the service plan and EverHaven’s dementia-informed approach.
   

5) Documentation and Communication

• Complete the Daily Caregiver Visit Note by the end of the shift or within 24 hours. 
• Report changes in condition, safety concerns, or incidents to the RN Supervisor immediately. 
• Participate in team meetings, case conferences, and care plan reviews as requested.
   

6) Safety and Infection Control

• Follow standard precautions and infection control procedures. Use PPE per EverHaven and OSHA requirements. 
• Maintain a safe environment by promptly reporting hazards and following home safety guidance from the RN Supervisor.
   

7) Professionalism and Compliance

• Maintain HIPAA confidentiality and follow EverHaven Confidentiality and Social Media policies. 
• Adhere to the Code of Conduct and Ethics, Attendance and Punctuality, and all HR policies.
• Complete required orientation, annual competency review, and at least 12 hours of continuing education per year (or as updated by EverHaven).
   

Schedule & Compensation

• Guaranteed-hours track (program): Per Diem 24 hrs/week or Part-Time 30 hrs/week may be available after onboarding, based on client demand, your availability, and performance. Terms are provided in writing if offered.
• Shift differentials: Additional pay for evenings, overnights, weekends, and holidays when assigned.
• Travel pay: Mileage reimbursement and paid travel time as applicable per EverHaven Mileage and On-Call Pay Policy.
• Overtime: Non-exempt employees are paid overtime in accordance with applicable law. 
   

What We Offer

Starting Day 1 (all W-2 caregivers):

• RN-led support, clear service plans, and respectful communication
• Paid orientation and required training
• Paid travel time and mileage reimbursement as applicable
• Shift differentials when assigned
• Opportunities for advancement and additional dementia training based on performance and needs
   

After 30 days (eligible employees only):
Benefits begin after 30 days of employment for eligible employees, based on role classification and plan eligibility rules (typically tied to average hours worked and job status).

• PTO and holiday pay (if eligible)
• Access to health and other benefits if offered and if eligibility criteria are met
• CEU reimbursement may be available based on performance
   

Screenings and Other Requirements

• Employment is contingent on meeting direct-care screening requirements, including a Maine Background Check Center (MBCC) background check and fingerprinting when required for the role. 
• Pre-employment drug screen per EverHaven policy
• Valid driver’s license, reliable transportation, and auto insurance if driving to client homes 
• Immunizations and screenings per EverHaven policy (flu, Hepatitis B offered, TB screening, etc.)
   

Working Conditions

• Varied home environments with potential exposure to pets, smoke, and allergens 
• Possible exposure to communicable diseases and body fluids 
• Flexible scheduling including evenings, weekends, holidays, and occasional short-notice assignments based on client needs
   

Mission, Values, and Equal Employment Opportunity

Our PSSs support client dignity, independence, and well-being through compassionate, skilled care in the home while honoring EverHaven’s non-medical scope of practice.
 

EverHaven is committed to an inclusive workplace free from discrimination and harassment. Employment decisions are based on job-related qualifications and agency needs.

 Employment with EverHaven is at-will. This posting is not a contract and does not guarantee employment, wages, schedules, hours, benefits, differentials, or program availability. Maine recognizes at-will employment in most cases.

Requirements

Education and Certification

• High school diploma or GED
• Maine DHHS-approved PSS certificate (required)
• Current CPR or BLS per EverHaven policy
• TB screening or risk assessment per EverHaven policy  

Experience (Preferred)

• At least 6 months direct care experience preferred (home care, assisted living, long-term care, or similar)
• Experience with older adults and persons with disabilities strongly preferred  

Skills

• Kind, patient, and respectful communication
• Ability to follow written service plans and document clearly
• Basic ADL and IADL techniques, including safe transfers and mobility support  

Physical Requirements (Safe Patient Handling)

• Ability to perform transfers, repositioning, and mobility support using proper body mechanics and approved assistive devices.
• EverHaven follows safe patient handling practices: manual patient lifting is generally limited to about 35 pounds under best conditions. Heavier transfers require assistive equipment and/or team assist. 
• Frequent standing, walking, bending, and repositioning.
• Ability to navigate stairs and small or cluttered home environments.

EverHaven is an Equal Opportunity Employer. If you need an accommodation to apply or interview, let us know. Employment with EverHaven is at-will. This job posting is not a contract and does not guarantee employment, wages, schedules, or hours. Any guaranteed-hours track, differentials, and benefits are offered only under written program terms and applicable eligibility rules and may change as permitted by law.